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Adding Users

1 min read Updated November 10, 2026

Only the account owner can add or edit users.

Users are managed from the LilyPad customer portal, under Users in the portal sidebar.

  1. In the portal, select Users from the sidebar.
  2. Select Add user.
  3. Enter the user’s name and email.
  4. Choose their role, such as Member.
  5. Select Add user.

The user is added to the list, and a temporary password is generated and emailed to them automatically.

Editing a User

Select a user from the list to open Edit user. From here, users can:

  • Change the user’s name, email or role.
  • Choose their post-login destination, where they land after signing in. Customer dashboard is the default.
  • Select Send under Password reset to email them a one-time link to set a new password.
  • Delete the user.

Select Save changes when finished.

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