Sound familiar?
Someone re-types every web order.
Copying Shopify orders into Katana by hand costs hours a week, and every typo becomes a wrong shipment.
Shopify sells what you don't have.
When Shopify's stock count drifts from Katana's, you oversell, cancel and apologise.
"Where's my order?"
The package left days ago, but Shopify still shows the order as unfulfilled with no tracking number.
What syncs
Exactly what moves, and which way.
Each of these is its own switch: turn on what you need, set how often it runs, and run it on demand whenever you want.
Orders
SHOPIFY → KATANA
New Shopify orders are created as Katana sales orders, with the customer, addresses, line items and prices. Nobody re-keys a thing.
Fulfillment & tracking
KATANA → SHOPIFY
When the order ships in Katana, Connect marks it fulfilled in Shopify with the tracking number, so the order status your customer sees is always current.
Inventory
KATANA → SHOPIFY
Katana's stock levels are pushed to Shopify for each location you choose, so the store only sells what's really on the shelf.
Getting started
We set it up with you.
1
Install the Connect app on Shopify
Approve the app in your Shopify admin. No passwords to hand over.
2
We map it to your Katana
Products, customers and locations are matched to how your Katana is set up, by people who build on Katana every day.
3
Choose the schedule and go live
Decide how often each sync runs. Every run is logged, and anything that fails is flagged with the reason.
Built around your store
Your workflow isn't standard. The sync doesn't have to be either.
We add rules for the way you actually work: which orders come across, how your Shopify SKUs match your Katana items, and which locations feed which store's stock.
✓ Hosted and supported by LilyPad
✓ Every record logged, with the reason for anything that fails
✓ Also syncs your other channels from the same place
See your Shopify orders land in Katana.
Tell us about your store and your Katana setup. We'll show you Connect running with your own orders and answer what it takes to go live.